Shipping methods
H www.xristikapitali.com offers you many alternative ways to receive the products and services you are interested in.
For the best service you can choose the following ways of receiving your order:
H www.xristikapitali.com subsidizes the cost of delivering the products and does not transfer the total shipping price to you.
The shipping cost includes statutory taxes and varies depending on the method you choose as follows:
DOMESTIC ORDERS
| SERVEA EXPRESS EWHICH DAY | CHARGE(€ TO / Kg) WITH VAT | XFLUID(EXTRA Kg) WITH VAT | DELIVERY TIME (WORKING DAYS) | REFUND SERVICE WITH VAT |
| Within Greece | € 4 / 4 kg | € 0.75 / 1Kg | 1-5 | € 5 |
| Cyprus | €8 / 4Kg | € 0.75 / 1kg | Depending on the carrier | € 9 |
TRANSPORTATION WITHIN GREECE
| BASIC EXPRESS SERVICES NEXT DAY | SERVICE CHARGE/CONSIGNMENT | SURCHARGE PER ADDITIONAL KG | DDELIVERY*TIME(WORKING DAYS) | CASH ON DELIVERY |
| Within Greece | € 4 / 4Kg | € 0.75 / 1Kg | 1-5 | € 5 |
| Cyprus | €8 / 4Kg | € 0.75 / 1kg | Depends on courier | € 9 |
Validity of orders
Orders remain valid and available for delivery up to 15 calendar days from their entry. In the event that it is not possible to complete the order (indicatively mentioned: inability to communicate, unavailability of the product requested with the order) and after the expiry of the said period, the order is cancelled.
Traditions
Order processing, product collection and shipping are done daily (Monday to Friday) during business hours. Deliveries are not made on public holidays and weekends (unless otherwise specified). Delivery hours to the customer's premises from the courier company are 9:00 - 17:00 daily (Monday to Friday) and appointments cannot be scheduled.
Service charges are shown in the table above. When the collection of the products of your order is complete, you will be notified via e-mail and SMS (provided you have provided your mobile phone). In the event that you have chosen a credit card as a method of payment, to receive your order, you must show your identity.
Estimated delivery time
Orders placed on xrisikapitali.gr on working days until 13.00 and provided that the products are available, delivery varies accordingly and can take up to 3 working days. In areas marked as hard to reach by the partner courier company, the delivery time may be different.
Delivery time and availability indications
The final confirmation of availability takes place during the processing of the order and the collection of the products at the distribution center, where the shipment of your order is finalized and planned for the products whose availability is confirmed. Since the products are not available the www.xristikapitali.com reserves the right not to accept the particular order and reject the particular sale. In this case, it will update and refund the entire price of the canceled order, if any. Orders are processed daily, during business days and hours. The total delivery time depends on several factors, such as the available means of transport to your chosen delivery point.
Update in cases of unavailable products
For orders with products that are not immediately available, but on order, we will contact you to inform you of the estimated delivery time of the products. The update is usually made within the next three working days from the date of the order to the contact information you filled in your order.
CAUTION!
Completion of the shipment with the receipt of the products
It is clarified that the products of your order are sent and the responsibility for the transport to the place you have indicated to us and until they are received by you belongs to www.xristikapitali.com . If for any reason the carriage is carried out by your own means or by a carrier acting on your behalf, then the responsibility for the carriage rests with you.
VERY IMPORTANT – ACTIONS REQUIRED WHEN RECEIVING YOUR ORDER!
Upon receipt, the condition of the product and its packaging should be carefully checked, in order to identify any problem that may have arisen during transport. In the unlikely event that you find any problem with the packaging, please do not proceed with receiving the product, but contact us immediately.
For any case where you need help with shipping methods for your order, you can contact us by sending a letter through our email. Our response will be immediate.
